Basic Health and Safety Policy
- This policy covers how ADMI will manage its basic Health and Safety responsibilities.
- A will manage Health and Safety by:
- Handling and controlling the Health and Safety risks at work
- Engaging employees on Health and Safety issues that can affect them
- Making sure the employees’ work place and any equipment they use are safe
- Making sure that hazardous and dangerous substances are stored and used safely
- Making sure that current employees and new employees have relevant information and training on Health and Safety
- To create an environment to stop accidents and work related health problems
- Regularly checking and examining that working conditions are safe and healthy
- Regularly reviewing and upgrading this policy and making changes if necessary
Signed (on behalf of the employer):_______________________________
Management Committee/Board of Trustees
The Key Principles of the Policy
This policy sets out the procedures which ADMI will follow whenever it receives a complaint in absence of any alternative statutory procedures.
A summary of the various stages is given below:
1 Informal discussion and resolution
- Informal Stage ADMI Staff
- Formal Stage ADMI Staff
Each of these stages will usually occur in the described order and there will usually be no return to previous stages (exceptions to this are noted within the procedure).
It is emphasized that the majority of complaints are resolved on an informal basis.
- Non-approved external qualifications or syllabuses
- Temporary withdrawal or drop off of students from all or parts of courses
- Student admissions
- Student exclusions
Issues related to child protection, criminal investigations and employee grievances must all be considered separately from this policy.
Staff disciplinary proceedings are different from complaints policy and these should be made clear to all related parties. There may be times where a complaint leads to disciplinary procedures which can hold the complaints process, in such case the complainant should be informed. Through the usual complaints procedures any non-disciplinary aspects of the complaint should be dealt.
Any another policy which is more effective than this for any given situation then it should be adopted in preference to it.
This policy does not cover complaints made against ADMI Academic Council.
This policy covers the best suitable method and effective process for dealing with most of the complaints which are not covered by alternative statutory procedures. In many cases any complaint, suggestion or concern (regardless of whose attention it is initially brought to), should be discussed informally before proceeding to any of the following consecutive formal stages. However, in some circumstances under which it is unsuitable for complaints to be dealt with in this way.
In some cases, individuals prefer to discuss their concerns formally. In such cases, complainants may be submitted to contact the principal directly. Complainants can choose to contact the principal directly. In such cases it will be at the discretion of the principal whether to discuss the matter with complainant informally or not.
Any complaints about ADMI are brought to the attention of ADMI Academic Council; the majority of complainants will be advised to contact ADMI and to follow the procedures covered within this document from beginning till the end. In certain cases, however, it may be decided, at the discretion of the Director Studies, that it is appropriate to deal with the complaint at a different stage.
Who can complain?
This policy may be practiced by anyone who has a concern or complaint about any aspect of ADMI. In general this means the parents and careers of the ADMI’s students, but may include neighbours of the ADMI, or any other members of the local community.
Aims and objectives of the policy
This complaints policy focuses to:
- Encourage the resolution of problems by informal means in best possible way
- Ensure that concerns are dealt promptly, fully and fairly and within clearly defined timescale
- Provide effective responses and appropriate redress
- Maintain good working relationships between all people involved with the ADMI
1.7 Other relevant documents
The following documents may be relevant to those reading or implementing this policy:
- ‘How to complain about a ADMI’ (public guidance hand out)
- ‘ADMI Council Corporate Complaints Procedure’